Skip to main content
InsuranceWCAG 2.1 AA

WCAG 2.1 AA Compliance for Insurance Websites

Meet Web Content Accessibility Guidelines 2.1 Level AA requirements with comprehensive accessibility testing designed for insurance organizations.

Why WCAG 2.1 AA Matters for Insurance

Insurance organizations must meet WCAG 2.1 AA to serve users with disabilities

Accessibility compliance reduces legal risk and improves user experience

WCAG 2.1 AA is the recognized standard for insurance accessibility

Meeting WCAG 2.1 AA demonstrates commitment to inclusive digital services

Compliance opens access to users with disabilities who need insurance services

WCAG 2.1 AA Requirements for Insurance

Text alternatives for non-text content (images, icons, charts)

Critical for insurance websites and applications

Captions and transcripts for audio/video content

Critical for insurance websites and applications

Content adaptable to different presentations without losing meaning

Critical for insurance websites and applications

Sufficient color contrast (4.5:1 for normal text, 3:1 for large text)

Critical for insurance websites and applications

All functionality available from keyboard

Critical for insurance websites and applications

Common WCAG 2.1 AA Issues in Insurance Websites

Issue

Complex quote calculators without accessibility

Solution

Remediate using WCAG 2.1 AA testing and best practices

Issue

Inaccessible policy documents

Solution

Remediate using WCAG 2.1 AA testing and best practices

Issue

Claims filing forms with poor error handling

Solution

Remediate using WCAG 2.1 AA testing and best practices

Issue

Account portals not keyboard navigable

Solution

Remediate using WCAG 2.1 AA testing and best practices

How A11yScan Helps Insurance Meet WCAG 2.1 AA

WCAG 2.1 AA Testing

Automated testing against all WCAG 2.1 AA success criteria relevant to insurance.

Insurance Focus

Industry-specific testing profiles targeting common insurance accessibility issues.

Compliance Reports

Generate WCAG 2.1 AA compliance documentation and remediation roadmaps.

Continuous Monitoring

24/7 monitoring to maintain WCAG 2.1 AA compliance as your insurance site evolves.

Frequently Asked Questions: Insurance WCAG 2.1 AA Compliance

Is WCAG 2.1 AA required for insurance websites?

WCAG 2.1 AA is the standard for web accessibility compliance. Insurance organizations must meet accessibility requirements under applicable laws, with WCAG 2.1 AA being the recognized technical standard.

What are the most common WCAG 2.1 AA issues in insurance?

Common issues include complex quote calculators without accessibility, inaccessible policy documents, claims filing forms with poor error handling. These violations are frequently cited in accessibility audits and complaints against insurance organizations.

How do I test insurance sites for WCAG 2.1 AA?

Use a combination of automated testing tools like A11yScan and manual testing with assistive technology. Focus on insurance-specific workflows like complex quote calculators without accessibility.

Ready to Achieve WCAG 2.1 AA Compliance for Your Insurance Website?

Start with a free accessibility scan and see exactly where your insurance site stands with WCAG 2.1 AA requirements.