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E-commerceEN 301 549

EN 301 549 Compliance for E-commerce Websites

Meet European Standard EN 301 549 requirements with comprehensive accessibility testing designed for e-commerce organizations.

Why EN 301 549 Matters for E-commerce

European Accessibility Act explicitly covers e-commerce from 2025

EU represents major market requiring accessible online shopping

EU consumer protection laws intersect with accessibility requirements

Cross-border e-commerce to EU requires EN 301 549 compliance

EU accessibility requirements may exceed US standards in some areas

EN 301 549 Requirements for E-commerce

Web content (Chapter 9)

E-commerce websites targeting EU must meet WCAG 2.1 AA

Mobile apps (Chapter 11)

Shopping apps available in EU must meet software accessibility requirements

Electronic documents (Chapter 10)

Product information, invoices, and receipts must be accessible

Accessibility statements

E-commerce sites must publish accessibility statements for EU users

Common EN 301 549 Issues in E-commerce Websites

Issue

EU-targeted e-commerce sites without accessibility statements

Solution

Add accessibility statements following EU template for all EU-facing sites

Issue

Shopping apps not meeting EN 301 549 software requirements

Solution

Conduct mobile app accessibility audit against EN 301 549 Chapter 11

Issue

Invoices and order confirmations in inaccessible formats

Solution

Generate accessible HTML emails and tagged PDF invoices

Issue

Language switching breaking accessibility on EU multi-language sites

Solution

Test accessibility across all language versions served to EU markets

How A11yScan Helps E-commerce Meet EN 301 549

EN 301 549 Testing

Automated testing against all EN 301 549 success criteria relevant to e-commerce.

E-commerce Focus

Industry-specific testing profiles targeting common e-commerce accessibility issues.

Compliance Reports

Generate EN 301 549 compliance documentation and remediation roadmaps.

Continuous Monitoring

24/7 monitoring to maintain EN 301 549 compliance as your e-commerce site evolves.

Frequently Asked Questions: E-commerce EN 301 549 Compliance

When must e-commerce sites comply with the European Accessibility Act?

The European Accessibility Act requires e-commerce accessibility from June 28, 2025. This applies to all e-commerce services sold to EU consumers, including companies based outside the EU.

Does the EAA apply to US companies selling to EU?

Yes, the European Accessibility Act applies to services offered to EU consumers regardless of where the company is located. US e-commerce sites targeting EU customers must comply.

What accessibility statement is required for EU e-commerce?

E-commerce sites should publish accessibility statements detailing WCAG conformance, known issues, feedback mechanisms, and enforcement procedures following EU guidance.

Ready to Achieve EN 301 549 Compliance for Your E-commerce Website?

Start with a free accessibility scan and see exactly where your e-commerce site stands with EN 301 549 requirements.