ADA Compliance Compliance for E-commerce Websites
Meet Americans with Disabilities Act Web Accessibility requirements with comprehensive accessibility testing designed for e-commerce organizations.
Why ADA Compliance Matters for E-commerce
ADA lawsuits against e-commerce have increased over 300% since 2017
Serial plaintiffs specifically target e-commerce for high-volume litigation
E-commerce accessibility barriers are easy to document and prove
Inaccessible e-commerce clearly denies equal access to public accommodation
Major retailers have faced multi-million dollar class actions
ADA Compliance Requirements for E-commerce
Equal access to shopping
Users with disabilities must be able to browse, select, and purchase products equally
Accessible product information
Product details, images, and specifications must be perceivable by all users
Accessible checkout
The entire purchase process must be completable with assistive technology
Customer service accessibility
Help, returns, and support must be accessible through multiple channels
Common ADA Compliance Issues in E-commerce Websites
Issue
Screen reader users unable to complete purchases
Solution
Audit entire shopping flow with actual screen reader users and remediate barriers
Issue
Keyboard users trapped in product carousels
Solution
Ensure all interactive elements have proper keyboard focus management
Issue
Color-blind users unable to select product variants
Solution
Add text labels to color swatches and don't rely on color alone
Issue
Low vision users unable to read product details
Solution
Ensure 4.5:1 contrast ratio and support text resizing without loss of functionality
How A11yScan Helps E-commerce Meet ADA Compliance
ADA Compliance Testing
Automated testing against all ADA Compliance success criteria relevant to e-commerce.
E-commerce Focus
Industry-specific testing profiles targeting common e-commerce accessibility issues.
Compliance Reports
Generate ADA Compliance compliance documentation and remediation roadmaps.
Continuous Monitoring
24/7 monitoring to maintain ADA Compliance compliance as your e-commerce site evolves.
Frequently Asked Questions: E-commerce ADA Compliance Compliance
What percentage of e-commerce sites are ADA compliant?
Studies estimate fewer than 10% of e-commerce sites fully meet WCAG 2.1 AA standards. This is why e-commerce faces such high lawsuit volume - accessibility barriers are widespread and easy to identify.
Can small e-commerce businesses be sued under ADA?
Yes, businesses of all sizes have been sued. While larger retailers are more common targets, small businesses are not exempt. Using accessible e-commerce platforms helps mitigate risk.
Does using Shopify or WooCommerce make my site ADA compliant?
Platform choice alone doesn't ensure compliance. While major platforms have accessibility features, theme selection, customizations, and content added can introduce accessibility issues. Testing is always required.
Other Compliance Standards for E-commerce
E-commerce WCAG 2.1 AA
Ensure your e-commerce website meets WCAG 2.1 AA accessibility requirements. Industry-specific compliance testing, remediation guidance, and monitoring.
WCAG 2.2E-commerce WCAG 2.2
Ensure your e-commerce website meets WCAG 2.2 accessibility requirements. Industry-specific compliance testing, remediation guidance, and monitoring.
Section 508E-commerce Section 508
Ensure your e-commerce website meets Section 508 accessibility requirements. Industry-specific compliance testing, remediation guidance, and monitoring.
EN 301 549E-commerce EN 301 549
Ensure your e-commerce website meets EN 301 549 accessibility requirements. Industry-specific compliance testing, remediation guidance, and monitoring.
ADA Compliance Compliance for Other Industries
Healthcare ADA Compliance
Ensure your healthcare website meets ADA Compliance accessibility requirements. Industry-specific compliance testing, remediation guidance, and monitoring.
FinanceFinance ADA Compliance
Ensure your finance website meets ADA Compliance accessibility requirements. Industry-specific compliance testing, remediation guidance, and monitoring.
EducationEducation ADA Compliance
Ensure your education website meets ADA Compliance accessibility requirements. Industry-specific compliance testing, remediation guidance, and monitoring.
GovernmentGovernment ADA Compliance
Ensure your government website meets ADA Compliance accessibility requirements. Industry-specific compliance testing, remediation guidance, and monitoring.
LegalLegal ADA Compliance
Ensure your legal website meets ADA Compliance accessibility requirements. Industry-specific compliance testing, remediation guidance, and monitoring.
Real EstateReal Estate ADA Compliance
Ensure your real estate website meets ADA Compliance accessibility requirements. Industry-specific compliance testing, remediation guidance, and monitoring.
Ready to Achieve ADA Compliance Compliance for Your E-commerce Website?
Start with a free accessibility scan and see exactly where your e-commerce site stands with ADA Compliance requirements.