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Energy & Utilities Website Accessibility Audit & Compliance

Ensure your energy, utility, or power company website is accessible to all customers.

Energy & Utilities Accessibility Regulations

ADA Title III

Section 508 (public utilities)

WCAG 2.1 AA

State PUC Requirements

Common Accessibility Issues in Energy & Utilities Websites

Bill payment systems inaccessible

Usage dashboards with inaccessible charts

Outage maps lacking alternatives

Account setup forms with poor labels

Energy-saving tools not keyboard accessible

Benefits of Energy & Utilities Website Accessibility

Serve all ratepayers equally

Meet public utility commission requirements

Reduce customer service calls

Demonstrate public service commitment

How A11yScan Helps Energy & Utilities Organizations

Comprehensive Audits

Full WCAG 2.1 AA testing covering all energy & utilities-specific accessibility concerns and regulatory requirements.

Continuous Monitoring

24/7 monitoring catches accessibility issues before they become legal problems or user complaints.

Compliance Reporting

Generate VPATs, accessibility statements, and executive reports tailored for energy & utilities compliance needs.

Frequently Asked Questions: Energy & Utilities Accessibility

Are utility websites required to be accessible?

Yes, utilities are often considered essential services with heightened accessibility obligations. Many state public utility commissions require accessible customer interfaces.

How do I make usage dashboards accessible?

Usage dashboards need accessible charts with data tables, clear text descriptions of usage patterns, keyboard-navigable date ranges, and screen reader-friendly comparisons.

What about outage information?

Outage information must be accessible quickly. Provide text alternatives to maps, clear status updates, accessible notification signup, and phone alternatives for emergencies.

Ready to Audit Your Energy & Utilities Website?

Start with a free accessibility scan and get instant results. No credit card required.

Start Free Accessibility Scan